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5 Tips for Citizen Complaint

1. Complaint only to the Army and Navy. not report to any police or anyone else other than Army and Navy. Many local police forces are allied and not act upon your complaint.

2. Complaints in the official records of the Army and Navy. Those of you found by accessing their official web sites on the Internet.

The Army website is http://www.sedena.gob.mx/
When you enter you will see in the bottom of the site, a box that says "Citizens Complaint" to give click will open a pdf document with cell each military zone. There is also toll free 01 800 832 47 71 for citizen complaints. If you call the toll free number you take the complaint, but I suggest you also complaints in the local number of the military zone or garrison closer. most practical and fastest response is to report on the local number of the military zone or the nearest garrison.

Look at the picture below where noted in orange box where you must click on the site to see the phone book for each area or military garrisons in the country .


The website of the Marina is http://www.semar.gob.mx
By logging in, you'll see half of the right-hand page of an image phones to citizen complaints. The toll-free within the Navy of the Republic is 01 800 627 4621 and Mexico City is 5624 6000.

The directory Naval Command, also within SEMAR page you can check the local telephone complaint to the nearest point to your city.

Look at the picture below where it was pointed out in an orange frame section numbers for citizen complaints.
3. The complaint must be 100% anonymous. When you call the Army or Navy, and make your complaint, do not ask any personal information. Neither your name or address, or phone. Nothing. Do not ask for any information about your identity.

4. Complaint from a payphone. By no call from your cell phone or from the your home or business. This is most important. Make sure it is 100% anonymous, and not to any item that may be associated with your identity. Make a complaint from a payphone. Should be brief and concise in your report, to finish as soon as possible. Watch your surroundings while you're on the phone. Make sure nobody sees you or hears you. Before you see any suspicious situation, withdraws to the complaint.

5. Try to provide as much information as possible. When you make your complaint will ask details to find out whether the complaint is real and not a joke. Respond with firmness and provides most much data as possible without revealing any evidence of your identity. You ask "How did you hear?" Just answer concise and direct, "I saw" if you know or "I told one person who saw it." Never say things like "living next door" or "work there" they are affecting your anonymity.



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